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How we use cookies at Robert Welch

To make it quicker and easier for you to shop on our website, we use cookies to collect and remember information about you and the types of products you like.

By continuing to use the website you agree to our use of cookies. If you don’t agree to our use of cookies but you still want to look at our website, you can turn off the cookies in your browser settings but this may disable some of our website’s customised functionality.

We use cookies:

Cookies on our website are used for the following purposes

  • To enable you to add items to your shopping basket and purchase them.
  • To enable you to create an account to have information such as order history, or your details remembered for later.
  • To improve the website’s usability by saving you time on making a purchase or tracking your order.
  • To display offers and content customised to individual preferences, both on and on third party websites.
  • To collect information about how our website is used through analytics software such as, but not limited to, Google Analytics.

What are cookies and what information to they collect?

Cookies are small data files that are sent to your internet browser, which are read by small blocks of code called pixel tags.

The information provided by the cookies is completely anonymous and relates to things like the number of visitors to our website, how they arrived at the site and which pages they visit. Some cookies expire at the end of the visit to our website, some within a month. A few will remain on your device for longer.

How to control or disable cookies

Most internet browsers automatically accept cookies. If you want, you can disable existing cookies and choose not to receive cookies in future. To do this you need to change the settings in your website browser.

To find out more about how to manage the cookies stored on your device, visit If you would like to find out how to control your online behavioural advertising preferences visit

Third party cookies

We also interact with websites like Facebook, Instagram and Twitter and we sometimes borrow functionality from those sites onto ours. This cookie policy does not cover the links within our site to other websites, which will have their own cookies which are not controlled by us and will be managed according to the third party cookie and privacy policies.

The cookies we use

The following list of cookies that we or our technology partners use is not an exhaustive list and will be updated from time to time.

Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

To opt out of being tracked by Google Analytics across all websites visit
eCommerce Platform blucommerceCountry This cookie is used to determine which country the visitor is from, so that content and shipping costs shown are accurate for those customers. This is determined based on a GeoIP lookup or data provided through their account or while purchasing.
  blucommerceState This cookie is used to determine which region the visitor is from, for the same reason as blucommerceCountry
  blucommerceCurrency This cookie is used to determine which currency to show on the site, based on the country the visitor is from and whether they've chosen to view the site in another currency.
  blucommerceDeviceType This cookie is used to determine which type of device is being used to browse the site, and to show a mobile specific site in certain scenarios.
  blucommerceLang This cookie is used to determine which language to be used on the site, based on the country the visitor is whether they've chosen to view the site in another language.
  blucommerceReferrers This cookie is used to determine how the visitor found the site, whether it's from a third party affiliate, from a marketing email or another source
  blucommerceVariates This cookie is used to determine what content to show to the customer when testing new features and functions on our site to improve our customer experience.


These cookies allow us to serve personalised content to users both on our own site and 3rd party sites.